Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Had my laptops screen replaced after it was dropped, and I must adumbrate just how professional and friendly the service was. For a reasonable price of just £150 my device was fixed, to a high standard, and returned safely to me within just a few days. One would definitely recommend to anyone in need of any repairs. In fact, for anyone, whom is studying/staying at the nearby university, I would definitely recommend you look into their custom above going anywhere else. Reliable, quick, affordable and of great professional decorum: this is definitely the place to go. 🙂 ~ JackTopham
Amazing service. Please use it if you have any hard drive problems. I called at ~20:00 to ask if he could repair my hard drive, which had stopped powering up when the USB was connected to the computer. Malik, the service provider, swiftly arrived from another job in Stevenage (I am based in Hatfield) and collected the hard drive at approximately 21:00. By 22:30, he had diagnosed the problem and informed me that all my data was recoverable. Malik successfully recovered the data, and by 23:30, I had all my data back. I cannot recommend this service enough. Malik was quick and professional and worked hard to make sure I had my data as swiftly as possible. Minor criticism: It would have been better if the price and method of payment had been explained on the website or when I initially called. I have no problem with the price; I just could have been more prepared when it came to payment, which was via bank transfer. I do believe Malik prefers cash, and if told, this could have been prepared in advance. ~ Liam O
I called Laptop Repair for removal of malware. R. came to my house and gave personalized service with courtesy and efficiency. He checked absolutely everything and left me with new software , making sure that I had antivirus downloaded too. Very good value for money, it was a lifesaver as my PC was severely infected. I would definitely recommend LRWH again. ~ Veronique G
It was excellent service! The staff was very polite on call as well as face to face. They were very helpful and guided very clearly through the process. They solved the problem very instantly and returned the laptop within 24 hours most of all at a very reasonable price! Thank you so much once again! Really do recommend!! ~ Nageen R
Very impressed with the level and quality of service provided by this company. Their staff were all incredibly helpful and understand and helped me with the problem i was having with my Macbook pro. Really recommend as their pricing is very generous:) ~ Keith K
Malik responded very quickly to my phone call, and was with me that afternoon. He diagnosed that there was a problem with my hard drive and took my PC away to sort out. Machine returned to me the following day in full working order. Many thanks Malik ~ Patsy B
I had an excellent experience with Laptop Repair Hatfield. They diagnosed the issue quickly, explained everything clearly, and repaired my laptop the same day. Prices were fair and the communication was great throughout. Definitely a trustworthy place for any computer or laptop issues! ~ Abu H
Highly professional approach.. The people working there have very good knowledge and pin point the problems in a minute. Quite cheaper solutions available as well.. A must recommendation for the repairs of laptops and devices ~ Adil A
Excellent customer service and very polite and provides the best laptop service at affordable price within a short span of time. Highly recommended as the person himself comes to your places discuss the issue and then fixes it and returns you back. ~ Shiva K
I have a pretty old, but powerful laptop. Screen went, sadly. This company was friendly and efficient from first contact. Collected same day and returned my laptop a few days later, working perfectly. Highly recommend. ~ Ryan “
Top service! I am so grateful for your service to repair my laptop on Sunday on a short notice. Technical and skillful person, he knows what he is doing...quite reasonable service charges. Highly recommend! ~ Muhammad F
Efficient, cost effective and reliable. They came to my house to pick up the laptop which saved me a joinery and also upon fixing they dropped it to my house. ~ Hector M
Excellent professional straight forward service from a friendly individual who knows his stuff. Sorted our numerous problems quickly and without fuss. Highly recommended! ~ A R
I have asked them to repair my HP laptop. I am very impressed with their professional service, they fixed my laptop on very good price much better than alternative options in the town ~ Zain A
Great service. I have called 2nd time in last 5 years. Fixed computer at my place which was infected with virus, required to complete cleanup and fresh windows installation . Highly recommended. ~ Moon l
Super quick turn around wonderful advice and great end result. Saved all my documents and had my hard drive replaced in 24 hours. Home delivery. Would recommend for sure!!! ~ Annette K
Amazing service , kind , knowledgeable and after care is so committed.treated us as a person and guided me with his experience. Whenever I ring he is is responsive immediately, highly recommended. ~ 111 2
Hi Malik, We would just like to thank you for the great work you did on updating our computer systems, thank sgain for the work you have done over the past couple of years. Michael and Margaret ~ Margaret B
My laptop broke down . Fixed within no time . Thank you very much for saving all my data in laptop . I will recommend to everyone . Thanks again for doing a great job . ~ Muhammad S
A best option if you need a professional service at your door step. Gives you advice which is better for your device. Affordable and very quick response. ~ Muhammad Z
excellent service and repair...Malik was very helpful in re setting up my Dell laptop and printer at a very affordable price.....I would use this service again and would also recommend them. ~ ian w
Very Efficient service, fixed on the day of calling. Have used this company twice over the past 5 years. Friendly customer service, would definitely recommend! ~ Carl S
Fast to respond to an emergency, recovered all of our vital work data at a competitive price. Great service, easy to deal with, really helpful and kind people. Could not recommend enough. ~ James C
Very good. Excellent service. Given laptop to replace hard disk and this ws done and rerun back next day. Reasonable cost. Will recommend laptop repair Welwyn Hatfield ~ Muhammad N

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